Privacy Policy
This Privacy Policy describes the processing of information provided or collected on the web where this policy is posted, as well as the processing of information provided or collected through the use of WeAreFriends' (hereinafter referred to as the Company) web services on third-party websites or platforms. The company values user’ privacy, and through this privacy policy, we will inform user of how and for what purposes the company uses the personal information provided by use and what measures we take to protect user’s privacy. This policy is effective August 31, 2023, and if we revise it, we will notify user through the notice on the website (www.tripriend.net or www.tpzone.info) or individual notices in writing, fax, email, etc. Users who complete their membership and subscription are deemed to have agreed to the terms.
1. Information to be collected and method of collection
(1) Items of personal information to be collected
The following personal information may be collected by the company:
• Information provided by users
The company may collect information directly provided by users.
∘ Name, address, phone number, email address, etc.
∘ Payment information such as account number, card number, etc.
∘ Shipping information such as shipping address, recipient name, recipient contact information,
etc.
∘ Bidding, purchasing, selling, etc. information
• Information Collected When user use the Services
In addition to the information you provide directly to us, we may collect information in the course of user’s use of our services.
∘ Log data, usage time, search terms entered by users, Internet protocol addresses, cookies and
web beacons, etc.
∘ Your preferences in using the services, advertising preferences, pages visited, etc.
(2) Collection Methods
The company collects your information in the following ways:
• Web pages, written forms, fax, telephone, email, generated information collection tools, etc.
• Provision from partner companies
2. Use of Collected Information
The company uses the collected user information for the following purposes:
• Member management, identification, etc.
• Detection and prevention of unauthorized service use and fraudulent use, etc.
• fulfillment of contracts for the provision of services required by users, settlement of fees, etc.
• Improvement of existing services, development of new services, etc.
• Notification of changes in features or policies of the company's sites or applications
• Other uses with the prior consent of the user (e.g., utilization for marketing advertisements, etc.)
• Search, notification, and automatic registration of acquaintances registered in your contacts, and
search and notification of other users who may be acquaintances
• Statistics on members' use of services, provision of services, and advertisements based on
statistical characteristics
• Providing information about and opportunities to participate in promotional events
• Compliance with applicable laws or legal obligations If we use information for purposes other
than those set forth in this privacy policy, we will seek your consent.
3. Sharing collected information
We do not share your personal information with third parties except as follows:
• sharing with the company's affiliates, partners, and service providers
∘ Company's affiliates, partners, and service providers performing services on behalf of the
company, such as payment processing, order fulfillment, product delivery, and dispute resolution
(including payment and delivery disputes).
• If you give us your prior consent,
∘ Where you choose to share your personal information with certain companies to provide you
with information about their products and services.
∘ If you choose to share your personal information with third-party sites or platforms, such as
social networking sites.
∘ Where you otherwise give us your prior consent.
• When required by law - When required to disclose by law - When requested by law enforcement
agencies in accordance with the procedures and methods prescribed by law for investigative
purposes.
• When you complete membership registration or subscription
4. Cookies, Beacons and Similar Technologies
We may collect non-personal, aggregate information through the use of "cookies" or "web beacons". A cookie is a very small text file that is sent to your browser by the server used to operate our website and is stored on your computer's hard disk. Web beacons are small pieces of code that are placed on websites or in emails. We use web beacons to tell us whether you have interacted with certain web or email content. This helps us evaluate and improve our services to customize your experience so we can provide you with a better service.
The types of cookies we collect and the purposes for which we collect them are as follows: Strictly necessary cookies These cookies are essential for you to use the features of our website. If you do not allow these cookies, services such as shopping carts and e-billing cannot be provided.
∘ Remember information entered in order forms when you browse other pages during your web browser session.
∘ Remember the services you ordered if you are on the product and checkout pages.
∘ Determine whether you are logged in to the website.
∘ Ensure that you are connected to the correct service on our website when we make changes to the way the website works.
∘ Direct you to a specific application of a service or to a specific server. Cookies collect information about how you are using the company's website, such as information about the pages you visit most often. This data helps us optimize our website and make it easier for you to navigate it. These cookies do not collect any information about who you are. All information collected by these cookies is processed in aggregate, so your anonymity is guaranteed.
∘ Web analytics: to provide us with statistics about how you use our website.
∘ Advertising response rates: to determine the effectiveness of our ads.
∘ Affiliate tracking: to provide anonymous feedback to the affiliate about one of the company's visitors visiting the affiliate's website.
∘ Error management: It helps you improve your website by measuring the errors that occur.
∘ Design testing: to test different designs of the company's website in conjunction with services provided by third parties, such as cookie "like" buttons and "share" buttons. The third party provides these services by recognizing that you have visited the company's website.
∘ Link to a social network so that the social network can use information about your visit to target you later on other websites.
∘ Provide information about your visit to advertising agencies so that they can present you with advertisements that may be of interest to you. You have a choice about the installation of cookies, so you can accept all cookies, confirm each time a cookie is stored, or refuse to accept all cookies by setting options in your web browser. However, if you refuse to install cookies, you may experience difficulties with some services provided by the company.
5. Users' right to access and option
As a data subject, a user or legal representative may exercise the following choices regarding our collection, use, and sharing of personal information:
- Access to personal information
- Correction or deletion of personal information
- Suspension of the processing of personal information
- To request the withdrawal of previously provided consent, please use the "Edit Member Information" menu on the webpage or contact the company's department in charge (or the person in charge of personal information management) in writing, by phone, or by email, and the company will act without delay. However, the company may refuse such a request only if there are valid reasons or equivalent reasons specified by law.
6. Security
The Company takes the security of users' personal information very seriously. The Company has implemented the following security measures to prevent unauthorized access, disclosure, use and modification of users' personal information.
• Encryption of personal information - Users' personal information is transmitted using an encrypted communication section, and important information such as passwords is encrypted and stored.
• Countermeasures against hacking, etc. - Installing systems in areas with controlled access from the outside to prevent leakage or damage of users' personal information due to hacking or computer viruses, etc.
• Establishment and implementation of internal management plan
7. Protection of personal information of children
In principle, the company does not collect information from children under the age of 13 or the minimum age equivalent under the laws of the jurisdiction. The company's websites, products, and services are generally intended for the general public. The company's websites or applications have age-restricted features to prevent children from using them, and the company does not knowingly collect personal information from children through such features. Additional procedures when collecting personal information from children However, when the company unavoidably collects personal information from children under the age of 13 or the minimum age equivalent under jurisdictional law for the use of the service, the company will take the following additional steps to protect children's personal information: - obtaining parental consent to collect children's personal information or to send information about the company's products and services directly to children; - notifying parents of the company's children's privacy policy, including the items of personal information collected, the purpose, and whether it is shared; - granting legal representatives the right to request access to the child's personal information, correction or deletion of personal information, suspension of personal information processing, or withdrawal of previously provided consent; and - limiting the collection of personal information beyond what is necessary to participate in online activities.
8. Modification of Privacy Policy
The company reserves the right to modify or change this policy from time to time. If the company changes this policy, it will be notified through the notice on the website (www.tripriend.net or www.tpzone.info) (or individual notices in writing, fax, e-mail, etc.), and if required by relevant laws, the user's consent will be obtained.
9. Other Data transmission
We operate globally and may provide your personal information to companies or third parties located in other countries for the purposes set forth in this privacy policy. Wherever your personal information is transferred, held, or processed, the company will take reasonable steps to protect it. In addition, when using or disclosing personal information obtained from the European Union, the company will comply with the Safe Harbor Principles set forth by the U.S. Department of Commerce, use standard contractual clauses approved by the European Commission, take other steps within European Union regulations to ensure adequate safeguards, or obtain your consent. Third-party sites and services The company's websites, products, services, etc. may contain links to third-party websites, products, services, etc. The privacy policies of linked third-party sites may differ from the company's policies, and you should additionally review the privacy policies of linked third-party sites. Notice to California Residents If you are a California resident, you may have certain additional rights. In order to comply with the California Online Privacy Protection Act, we take the necessary precautions to protect our members' personal information. In addition, all users of the company's websites can change their information at any time by accessing their personal account and using the Edit Information menu. The company does not track visitors to its websites and does not use "do not track" signals. The company does not collect and provide personally identifiable information to third parties through advertising services without your consent. Notice to South Korean Residents The company provides some additional disclosures as required by the Information and Communications Network Act and the Personal Information Protection Act of South Korea.
(1) Information to be collected The items of personal information collected by the company are as follows:
- Name, address, phone number, e-mail address, etc.
- When paying by credit card: card company name, card number, card validity period, etc.
- For small payments by mobile phone: mobile phone number, payment authorization number, etc.
- For payments by bank transfer: bank name, account number, account password, etc.
- When making a bank transfer: sender's name, contact information, etc.
- Shipping information such as delivery address, recipient's name, recipient's contact information, etc.
- Bidding, purchasing, selling, etc. information In the process of using the service, the following information may be automatically generated and collected.
- Device information (device identifier, operating system, hardware version, device settings, phone number, etc.)
- Log information (log data, usage time, search terms entered by the user, Internet protocol address, cookies and web beacons, etc.)
- Location information (such as information about your device's location, including a specific geographic location via GPS, Bluetooth, or Wi-Fi signals)
- For identification purposes: images of identification cards with the numerical part manually or automatically masked (such data will be used only for identification purposes and will be destroyed without delay after fulfillment of the purpose).
- Examples of other optionally generated information Users may refuse to consent to the collection and use of optional information, and even if they refuse to consent, they will not be restricted from using the service.
User analysis.
- Provision of customized advertisements such as reason for signing up, occupation, marital status, wedding anniversary, interest category, SNS account information, etc.
- Delivering urgent notices such as the contents and results of marketing activities and event participation.
- Information provided by users in connection with entering into, maintaining, fulfilling, managing, or participating in other contracts.
Marketing :
∘ Retention and use period of personal information such as preferences, advertising preferences, and pages visited in the use of the service The Company shall destroy the user's personal information without delay when the purpose of collecting and using the user's personal information is achieved, when the legal and management needs for personal information are resolved, or when requested by the user. However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, the Company shall keep the member information for a certain period of time stipulated by the relevant laws and regulations. The information that must be kept in accordance with the relevant laws is as follows.
- Records related to contracts or subscription withdrawals: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on collectionor processing, and use of credit information: 3 years (Act on the Use and Protection of Credit Information)
- Records on display or advertising: 6 months (Act on Consumer Protection in Electronic Commerce, etc.)
- Log records of user's Internet access/tracking data of user's access point: 3 months (Act on Protection of Communications Secrets)
∘ Other communication fact confirmation data: 12 months (Telecommunications Secrets Protection Act) Procedure and method of destruction of personal information The Company, in principle, destroys the information without delay after the purpose of collecting and using personal information is achieved. However, information required to be kept by relevant laws and regulations shall be kept for the period stipulated by the laws and regulations and then destroyed. Personal information stored and managed separately will never be used for any other purpose except as stipulated by law. Paper records containing personal information will be shredded or incinerated, and personal information stored in electronic files will be deleted using a method that makes it technically impossible to restore. Technical, administrative, and physical measures to protect personal information In handling your personal information, the company takes the following technical, administrative, and physical measures to ensure the safety of your personal information so that it is not lost, stolen, leaked, altered, or damaged.
- Encryption measures for confidential information
- Establishment and implementation of an internal management plan
- Designation of personal information protection officer
- Training of personal information handlers
- Establishment and implementation of internal management plan
- Differentiation of access rights to the personal information processing system Personal information management officer The personal information management officer of the company is as follows.
Name : Gye-yeon Cho
Affiliation : WeAreFriends co.,ltd.
Tel : 02-2039-9660
Contact : richardcho@tripriend.net
Last renewal date: August 31, 2023
10. Consent
When you register or subscribe, you agree to the company's collection, use, and sharing of your data.
11. Publication and Implementation
The company shall post the terms on its website or app, and they shall be enforced when posted on at least one of them.
12. Application of Terms
Users who have agreed to the Terms prior to the renewal date, who have received notice of changes to the Terms, and who have not requested to withdraw their accounts and delete their personal information, shall be subject to the Terms as changed.
13. Responsible department of Company
The company has designated the following departments to protect users' personal information and handle complaints related to personal information: If you have any questions about this policy or wish to update your information held by the company, please contact the company at the contact information below.
Operating Address: 3F, 160-2 Bangdong-ro, Songpa-gu, Seoul, Korea
Telephone: 02-2039-9660
Email: richardcho@tripriend.net
Last update date: August 31, 2023